FAQs
We offer free shipping throughout the United States. We have a 0-7 handing time and depending on your product and address our shipping times are between 2 and 45 days.
We currently ship products only into the United States. At the current time we do not offer worldwide shipping.
You can modify or cancel your order only before it is shipped. Please contact us as soon as possible at Info@Wholesale-generators.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
If you receive a damaged or defective item, please contact us immediately at Info@Wholesale-generators.com with details and photos of the issue. We will work to resolve the problem promptly.
We offer a 30-day return policy. If you’re not satisfied with your purchase, Items can be returned within 30 days of delivery.
Payment failures may occur due to incorrect details, insufficient funds, or security settings. Try using a different payment method or contact your bank for assistance.
Once an order is placed, we start processing it immediately. If you need to make changes, please contact us as soon as possible. While we cannot make sure the modifications are possible, we will do our best to assist you.
Once you have placed an order you will shortly receive a confirmation email. Please check your Junk/Spam folder. If you have not received your order confirmation email please contact the customer support email at Info@Wholesale-generators.com.
You can reach our support team via email at Info@Wholesale-generators.comor through our Contact form on the website. We aim to respond within 24-48 hours.
No, you can checkout as a guest.
